We understand the vital role we have played in your healthcare, and ensuring a smooth transition and continuity of care for our patients is our top priority. Here are some important details and steps you can take to make certain your medical care is uninterrupted:

Transition of Care

To assist you in finding a new healthcare provider, we have compiled a list of local primary care practices. It is always in your best interest to contact your insurer for recommended health providers covered by your specific insurance plan. We recommend reaching out to establish care as soon as possible and before our last day of clinical operations.

• Pohala Clinic (adults & pediatrics, takes CareOregon): pohalaclinic.com
• Bridge City Family Medical Clinic (adults & pediatrics, takes CareOregon): bridgecitymedical.com
• Broadway Medical Clinic: broadwaymedicalclinic.com
• Multnomah County Health Department (Killingsworth/MLK): multco.us
• Multnomah County Health Department (North): multco.us
• NARA Primary Care Clinic: naranorthwest.org

Pediatric Only Clinics

• Sellwood Clinic: sellwoodmd.com
• Metropolitan Pediatrics (takes CareOregon, has locations in NW Portland, Beaverton, Bridgeport, Gresham, Johnson Creek, and Happy Valley): metropediatrics.com
• Pediatric Associates of the NW (takes CareOregon, has locations in NW Portland, Tigard, and Beaverton): portlandpediatric.com
• The Children’s Clinic (takes CareOregon, has locations in Portland, Tualatin, and Newberg): childrens-clinic.com
• Northern Pediatrics (takes CareOregon): northernpdx.com
• Pure Joy Pediatrics (Tigard): purejoypediatrics.com 

Medical Records

Pursuant to OAR 851-05500090(2)(a)(b), a copy of your medical records will be retained for 7 years by our records management company, Verisma. You can request a copy of your medical records by going here. If you have set up your patient portal to access your Hands On Medicine chart, this will remain active.

Outstanding Appointments

Scheduled appointments between now and October 18 are active. Hands On Medicine staff will be in contact regarding any appointments after October 18 and before the end of the 2024 year. All appointments after January 1 will be cancelled. We apologize for any inconvenience this may cause. If you find another provider or are unable to make a scheduled appointment before October 18, please call us and cancel, these appointment times are in high demand.

Outstanding Balances

If you have a balance with us, we need to be paid for all services already provided as soon as possible. Our accounts receivable department will remain active until all balances are managed. If you have any questions, please be in contact with the billing department.

Contact Information

If you have any updates to your address or phone between now and October 18, please call us. Should you have any questions or concerns during this transition, do not hesitate to contact us. We will continue to update our website throughout this process.

We are committed to making this transition as smooth as possible and appreciate your understanding and patience during this time. All Hands On Medicine staff will be working diligently to assist you. Thank you for supporting our independent, minority-owned, small business for all these years.

Following the closure of Hands On Medicine, Myra Bazell, LCSW will be accepting new and existing patients at her own independent practice, which can be reached by clicking here.