A Message From Our Medical Director re: COVID-19

March 24, 2020

Dear Valued Patients and Community Members,

I recognize this is a time of exceptional uncertainty and stress. Hands on Medicine remains committed to our founding mission to provide exemplary care to individuals and families in our community through exceptionally high quality of care and patient empowerment.

In an effort to continue to provide high quality care and limit exposure and spread of COVID-19 we have implemented numerous procedural changes. On March 16th we rolled out telemedicine for the vast majority of patient visits (please see the above links for each provider’s online “waiting room”).

Despite the recent “Shelter in Place” order, we understand that you and your families continue to need care: new baby/mama visits, well-child developmental assessments, injuries, illnesses and chronic health and illness management and medications refills. If you need medical care, do not hesitate to contact us for medical triage to determine an appropriate course of action. Please note that while we are COVID-19 testing when clinically necessary, every possible precaution is being taken to protect our staff, their families, patients, their families and our community at large.

I think it is especially important to recognize the extent to which these times are straining us psychologically. For those of us struggling with an exacerbation of anxiety, depression or other mental health challenges, please know that you are not alone. I strongly encourage all of us to reach out for help when we need it. Just because we are in “isolation” does not mean we should be isolated. To this end, we have hired two fabulous full-time therapists: Maddison VanderHoff, LCSW, and Myra Bazell, LCSW. Both Myra and Maddison are also doing telemedicine appointments.

As a devoted professional medical provider for over twenty years, I can wholeheartedly state that Hands On Medicine staff and procedures are surpassing all standards of care and expectations. Together we will see this pandemic through and be a stronger community because of it.

In health and solidarity,


Shelda R. Holmes, FNP

Medical Director

Hands on Medicine

Infection Control Precautions
  • Wash hands: before and after eating, after blowing nose and using the toilet, after tending to the toileting of others, after coughing and sneezing, and at least every couple of hours.
  • Hand washing protocol: wet hands and lather, rubbing vigorously for at least twenty seconds (Find a twenty-second song to hum to! Twenty seconds is much longer than you think).
  • Cough and sneeze: under your shirt or into your elbow.
  • Keep your nails short, hair pulled back and try not to touch your face.
  • Do not wear your work clothes home, if in health care. Do not sleep in clothes worn throughout the day.
  • Shower every evening, including hair (our hair captures microbes and pollens).
  • Change your sheets, especially pillowcases, frequently.
  • Wash clothes and use the dryer.
  • When wearing a mask, do not pull the mask onto your hair. Instead, pull your mask down.
  • Continue to social distance by at least six feet, including at work if possible.
  • Clean all surfaces and frequently touched/shared items daily (keyboards, telephones, remotes, toilet handles, doorknobs, cabinet and refrigerator handles, tables and counters, etc).
  • Saltwater or antiseptic gargle, sinus wash and dilute bleach toothbrushes.
  • Do not let your pets sleep with you. Pets (and children) should not be touched by anyone outside of your household.
Government Links